TopTenREVIEWS - Bronze Award - Awarded for excellence in design, usability and feature set

Providing a unique and innovative approach to file storage, Egnyte HybridCloud is quickly becoming the premier online storage service for businesses of all sizes. Our TopTenREVIEWS Bronze Award winner integrates its file server with your existing network-attached storage (NAS) device to provide both cloud and local storage. You can continuously back up, store and share all your data. While the service is pricey, companies ranging from small businesses to large enterprises will find that Egnyte provides a comprehensive and completely secure storage solution.

Storage Space
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7.5/10
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Online Storage
10
7.5
7.5
9.4
6.5
8.1
7.5
8.8
6.9
7.5

Business users will find Egnyte’s scalability appealing; the service can be tailored for a business of any size and can easily accommodate future growth. Egnyte offers a base plan that provides 1 TB of total online storage with multiple user licenses. Larger businesses can sign up for 2TB or anything over 3TB of storage through one of the service’s enterprise plans.

 

 

Features
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8.8/10
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8.8
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6.3
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10
6.3
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9.4

Befitting a business-class provider, Egnyte delivers a rich feature set. Versatile backup options allow you to continuously backup and sync files on multiple computers within a network. This ensures crucial file redundancy in case of disaster and provides you with uninterrupted access to your files no matter where you are. Egnyte also provides file sharing for collaboration purposes. You can create both public folders and restricted private folders with permissions set for specific users. Not only can you control who has access to your private and shared folders, you can control exactly what each shared user is allowed to do with the data, whether read, write or delete.

Egnyte offers a range of additional business-class features that help further set it apart from competing online storage services. The service seamlessly integrates with other widely used cloud-based business applications, including Google Docs and Salesforce. The online storage service also provides a private-label branding feature that allows you to customize the interface and access URL. It’s a neat way the service allows you to tailor your experience to reflect your own brand.

File Access & Support
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10/10
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10
10
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8.8
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10

The best online storage services are those that offer flexible and widespread access to your saved files. Egnyte is one such service, providing remote access to your account from any computer or mobile web browser. The company also provides apps for common mobile devices, including the iPhone, the iPad and Android devices. There is no Blackberry app, which is befuddling considering BlackBerry is geared towards professionals, as is Egnyte.

 

Security
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10/10
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7.5

Security remains a top concern when it comes to online storage services, and Egnyte does an excellent job of mitigating such concerns by employing advanced security measures to safeguard data. As a business solution, the online storage service is engineered specifically to adhere to strict enterprise-level security requirements. In terms of network security, Egnyte uses a best-in-class firewall and 256-bit AES encryption over a secure socket layer (SSL) during data transmission.

As mentioned above, the service also provides unparalleled access control. Account administrators can create password protections, implement user identity authentications and set user access permissions. You can also segregate company data as extensively as needed to retain confidentiality and separation between departments.

The physical security of Egnyte's servers is likewise impressive. Redundant grids and backup generators are in play, and the facility is manned by security 24 hours a day. Egnyte also employs remote monitoring and co-location facility monitoring to oversee its facilities.

Ease of Use
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8.4/10
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8.1
9.4
8.4
8.1
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7.5
7.5
7.5
8.8
5

Egnyte's is fitting for an enterprise-class application; it’s clean, polished and well organized. Upon first logging in, you may need to spend a few minutes perusing the interface to become familiar with the service. But even non-technical users will quickly learn how Egnyte works, buoyed by intuitive navigation and built-in help links.

It only took us a few minutes to log in to our account and begin uploading files and adding users. We were struck by how quickly files were loaded; even folders containing hundreds of files uploaded within mere minutes. For large files (1GB or larger), the online storage service provides FTP upload capability.

Help & Support
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9.4/10
JustCloud
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7.5
8.8
9.4
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10
7.5
5

Sometimes with web services or software manufacturers, you have to dig to find support options – not the case with Egnyte. The online storage service provides ample help and support options that are easily accessible, both through the interface and on the Egnyte website. Clicking the helpdesk link in the interface takes you directly to the Egnyte support page, replete with FAQs, community forums, incident reports and a knowledgebase. We particularly like the step-by-step training videos. They’re detailed, easy to understand and an effective way to visually learn how the service works.

Direct technical support is available via telephone during normal business hours, or you can submit an email request for 24/7 assistance. Once you submit a request, you can conveniently check existing requests and view a request history. We would have liked to see the inclusion of live chat, a convenient support option offered by some competing services.

Egnyte HybridCloud Summary:
8.8/10

This online storage service is a great option for small to mid-sized businesses because it removes much of the cost and complexity often associated with data storage. Its hybrid functionality ensures constant access to your files no matter where you are, and top-notch security measures keep those files secure. Given its cost, Egnyte HybridCloud is clearly not a feasible online storage solution for consumers, but for professional business users, the service proves to be a robust, comprehensive and customizable storage solution apt for businesses of any size.

 
 
 

Egnyte HybridCloud Egnyte, Inc.

Pros
Egnyte is scalable to grow with your business, and its flexible and robust sharing tools are built for collaboration.

Cons
The service is not a good option for consumers.

The Verdict
: 8.77/10

Rich functionality, security and scalability all make Egnyte an ideal file storage solution for professionals.