Several unique terms and phrases describe the features of services we review on this site, some easier to grasp than others. This list briefly defines terms relevant to Online Storage Services.

Ratings

Feature Set

Practical features make uploading, storing, accessing and sharing your files easy. Some features we considered are remote access, public and private file sharing, scheduled backup and a drag–and–drop option.

Security

Security is of utmost importance—one of the main benefits of using an online storage service is knowing your important files are safe. The service should offer encrypted file transfer and password protection.

Storage Space/Price

We looked at each online storage service and examined the amount of space you get for the price.

Ease of Use

The interface should be user–friendly and not require a lot of instruction in order to upload and access files. We considered how fast the files upload and how easy it is to find and select files to upload and download.

Help/Support

Good help and support is necessary with any service. Online storage services provide self-help through FAQs, user manuals and tutorials. You can contact customer service through email, phone or online chat.

Features

Remote Access

You are able to access your saved files from any computer that has an Internet connection.

Mobile Access

You can access your saved files from a mobile device like a cell phone, smartphone or PDA.

Private File Sharing

You can share your files with select individuals without sharing them with the world. This is done by providing your friends and family with a password, a pickup number or emailing the files directly to their inboxes.

Public File Sharing

You can choose to share pictures, video clips or other files with everyone by posting them in a common area or giving them a personalized web address that is accessible to anyone.

Scheduled Backup

With these Internet storage services, you can automatically backup selected files each time the computer is inactive, daily, weekly or any time you choose.

File Search

The interface has a search box so you can lookup and find your saved files by keyword.

Drag-and-Drop

You can drag and drop the files or folders you want to upload in a window.

Sub-Accounts

Within your account, you can create sub–accounts so others can access your storage space and upload and download files. This is a good feature if you have a virtual office and work conjointly on projects.

File Upload to User by Non-user

Someone who doesn’t have an account with the service can still upload a file to your storage space, with your permission.

Offers Free Account

The service offers free storage space. Free accounts vary from 10 MB of storage to 25 GB of storage. A free account is a good way to test a service before you purchase an account.

Security

SSL Encryption

A type of encryption that can prevent people from accessing your account or being able to view your documents.

Technical Help/Support

Telephone Support

You can contact customer support by phone with any questions or concerns you have.

Email Support

The service provides an email address so you can contact customer service by email.

Online Chat

Online chat is similar to instant messaging. You can chat with a customer service representative from the service’s website.

Tutorials

Tutorials guide you step–by–step through basic functions of the interface.

User Manual / User Guide

The user manual or guide will teach you how to use the online storage service effectively. You can often search by topic in the user guide.

FAQ

Find answers to common questions in the frequently asked questions (FAQs) section.

User Forums

The service provides an area where members can post questions and discuss online storage topics.

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